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Assistant Manager

Responsibilities:

  • Achieve or exceed assigned sales and credit quotas by helping the Store Manager properly train subordinate staff resulting in meeting company standards
  • Assist in the recruitment process for new staff.
  • Update and verify information on credit accounts by accepting payments, negotiating down payments, and processing credit applications while maintaining accuracy.
  • Ensure the safety of subordinate staff in substitution of the Store Manager by having regards to property keys, security alarm system, inventory control and best practices.
  • Oversee the accuracy of shipment and receiving of merchandise and product.
  • Lead by example in providing each individual with the up-most respect and customer service.
  • Ensure cleanliness of the store at all time and keep decorations and visuals updated according to event and/or season.
  • Assist in opening and closing the store by following opening and closing procedures.
  • Perform and assist in training associates on other store duties such as: jewelry cleaning, engraving and ear piercings.
  • appear for small claims hearing as it relates to the corresponding customer accounts while possessing the ability to negotiate settlements on behalf of the company.
  • ensure protection of the company's image at all times by complying with company dress code and addressing any discrepancies of other colleagues to your your Store Manager.
  • Follow company policy at all times and perform other duties as needed within store operations.

Qualifications

  • Extensive experience in a retail setting
  • Ability to work weekends
  • Retail and/or Credit management experience, preferably in jewelry
  • Written and verbal fluency in English and Spanish highly preferred
  • Willingness to consent to, and satisfactory completion of pre-employment screenings including, but not limited to: Drug Test, Criminal Background & Department of Motor Vehicles screenings.


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